Production Timelines for Handmade Embroidered Linens

Handmade embroidered linens are not same-day warehouse picks. This timeline explains how xalvya moves from checkout to your door.

Production: 3–5 business days

After payment succeeds, we prepare your order—especially important for personalized embroidery and made-to-order pieces. Business days exclude weekends and holidays. Support questions are answered Monday–Friday, 09:00–16:00 GMT+0, usually within 1–2 business days.

Shipping: flat rate and transit

Shipping is typically a flat $4.95 USD for the United States and worldwide. Packages leave Ben Tre, Vietnam. Transit commonly takes 5–10 business days after dispatch and varies by destination; international routes may vary with customs.

Tracking and customs

Tracking is sent when available. Import duties or taxes abroad are the buyer’s responsibility. Provide a complete address at checkout to avoid delays.

• Currency: USD at checkout and for refunds.
• Edits: only before production starts—contact [email protected] quickly.
• Returns: personalized pieces follow the Refund Policy; approved returns go to AP LOC THOI, LOC THUAN, BINH DAI, BEN TRE.

Plan gifts with production plus transit in mind, and your handmade embroidered linens arrive without last-minute stress.